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  |  Privacy Policy

Privacy Policy.

Privacy Policy

We are pleased about your visit to our website thetahealingswiss.ch and your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is very important to us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the legal provisions of the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR). The following privacy policy serves to fulfill the information obligations arising from the FADP and the GDPR. These can be found, for example, in Articles 19 et seq. of the FADP and Articles 13 et seq. of the GDPR.

Owner or person responsible

The controller within the meaning of Article 5(j) of the GDPR or Article 4(7) of the GDPR is the person who, alone or jointly with others, decides on the purposes and means of processing personal data. The controller pursuant to Article 4(7) of the GDPR is also the recipient of the personal data within the meaning of Article 4(9) of the GDPR. Any third-party recipients will be identified separately.

With regard to our website, the owner or person responsible is:

W-Cooperations GmbH,
Neudorfstrasse 8,
9451 Kriessern,
Switzerland,
Email: info@w-cooperations.ch
, Tel.: +41 71 511 43 70

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the accessing device (e.g., computer, mobile phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the accessing device;
(3) Hostname of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) accessed on our website;
(7) Websites from which the user's system accessed our website (referrer tracking);
(8) Notification of whether the access was successful;
(9) Amount of data transferred

This data is stored in our system's log files. This data is not stored together with the personal data of any specific user, so individual website visitors cannot be identified.

Legal basis for the processing of personal data

The processing of personal data is carried out in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB) as well as Art. 6 para. 1 lit. f GDPR (legitimate interest).

Purpose of data processing

The temporary (automated) storage of data is necessary for the operation of a website visit to enable the website to be delivered. The storage and processing of personal data also serves to maintain the compatibility of our website for as many visitors as possible and to combat misuse and resolve malfunctions. For this purpose, it is necessary to log the technical data of the requesting computer in order to react as quickly as possible to display errors, attacks on our IT systems, and/or malfunctions of our website. Furthermore, the data helps us to optimize the website and to generally ensure the security of our IT systems.

Storage duration

The aforementioned technical data will be deleted as soon as it is no longer needed to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Right to restrict processing, object to processing, rectify processing and erase data

You can request the restriction of processing pursuant to Article 18 GDPR or object to processing pursuant to Article 21 GDPR at any time, as well as request the rectification or erasure of data pursuant to Articles 16 and 17 GDPR. You can find information about your rights and how to exercise them in the section below this privacy policy.

Special features of the website

Our website offers various features that involve the collection, processing, and storage of your personal data. Below, we explain what happens to this data:

Contact form(s)

  • What personal data is collected and to what extent is it processed?

    The data you entered into our contact forms, which you entered into the input mask of the contact form.

  • Legal basis for the processing of personal data

    The processing of personal data is carried out in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB) as well as Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent by clear affirmative action or behavior or explicit consent).

  • Purpose of data processing

    The data collected via our contact form(s) will only be used to process the specific contact request submitted through the form. Please note that we may also send you emails to the address you provided to fulfill your request. This is to confirm that your request has been correctly forwarded to us. However, sending this confirmation email is not mandatory and is for your information only.

  • Storage duration

    After your request has been processed, the collected data will be deleted immediately, unless statutory retention periods apply.

  • Right to restrict processing, object to processing, rectify processing and erase data

    You can request the restriction of processing pursuant to Article 18 GDPR or object to processing pursuant to Article 21 GDPR at any time, as well as request the rectification or erasure of data pursuant to Articles 16 and 17 GDPR. You can find information about your rights and how to exercise them in the section below this privacy policy.

  • Necessity of providing personal data

    The use of the contact forms is voluntary. You are not obligated to contact us via the contact form; you can also use the other contact options listed on our website. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the required information on the contact form, you will either be unable to submit the request or we will be unable to process your request due to incomplete information.

Login area / Registration

  • Scope of processing personal data and personal data collected

    The registration and login data that you entered with us or that we provided to you.

  • Legal basis for the processing of personal data

    The processing of personal data is carried out in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB) as well as Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures).

  • Purpose of data processing

    You have the option of using a separate login area on our website. To verify your authorization to access this protected area and/or documents, you must enter your login details (email address or username and password) in the corresponding form. If needed, we can send you your login details or password reset instructions via email upon request.

  • Storage duration

    The collected data will be stored for as long as you maintain a user account with us.

  • Right to restrict processing, object to processing, rectify processing and erase data

    You can request the restriction of processing pursuant to Article 18 GDPR or object to processing pursuant to Article 21 GDPR at any time, as well as request the rectification or erasure of data pursuant to Articles 16 and 17 GDPR. You can find information about your rights and how to exercise them in the section below this privacy policy.

  • Necessity of providing personal data

    Certain pages and their content are not publicly accessible. Access to this protected area is granted to specific users via a login on our website. Using the content protected by the login area is not possible without entering personal data. If you wish to use our login area, you must fill in the fields marked as mandatory (username and password). Entering this data requires an existing user account. Login is not possible if the data you enter is incorrect. If your data is incorrect or missing, you will not be able to access the protected area. However, the rest of the website remains accessible without logging in.

Newsletter registration form

  • What personal data is collected and to what extent is it processed?

    By subscribing to the newsletter on our website, we receive the email address you entered in the registration field and, if applicable, further contact details, provided you give them to us via the newsletter registration form.

  • Legal basis for the processing of personal data

    The processing of personal data is carried out in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB) as well as Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent by clear affirmative action or behavior or explicit consent).

  • Purpose of data processing

    The data collected in our newsletter registration form will be used exclusively for sending our newsletter, in which we inform you about all our services and news. After registration, we will send you a confirmation email containing a link that you must click to complete your newsletter subscription (double opt-in). By doing so, you give your consent to data processing in accordance with Art. 6 para. 6 GDPR.

  • Storage duration

    You can unsubscribe from our newsletter at any time by clicking the unsubscribe link, which is included in every newsletter. Your data will be deleted immediately after you unsubscribe, unless there are legal obligations to retain it. Similarly, your data will be deleted immediately if you do not complete the registration process. We reserve the right to delete your data without giving reasons and without prior or subsequent notification.

  • Right to restrict processing, object to processing, rectify processing and erase data

    You can request the restriction of processing pursuant to Article 18 GDPR or object to processing pursuant to Article 21 GDPR at any time, as well as request the rectification or erasure of data pursuant to Articles 16 and 17 GDPR. You can find information about your rights and how to exercise them in the section below this privacy policy.

  • Necessity of providing personal data

    If you wish to subscribe to our newsletter, you must complete the fields marked as mandatory and confirm your email address by clicking the double opt-in link. This information is required to subscribe to our newsletter. The information is used solely for sending our newsletter. If you do not complete the mandatory fields, we will be unable to provide you with our newsletter service.

Appointment booking form

  • Scope of processing personal data

    The data you entered in our appointment booking form.

  • Legal basis for the processing of personal data

    The processing of personal data is carried out in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB) as well as Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures).

  • Purpose of data processing

    The data collected via our appointment booking form will only be used for processing appointment requests received through the appointment booking form.

  • Storage duration

    Your appointment booking will be deleted immediately 12 months after the appointment date, unless legal retention obligations apply. We reserve the right to delete your booking without giving reasons and without prior or subsequent notification.

  • Right to restrict processing, object to processing, rectify processing and erase data

    You can request the restriction of processing pursuant to Article 18 GDPR or object to processing pursuant to Article 21 GDPR at any time, as well as request the rectification or erasure of data pursuant to Articles 16 and 17 GDPR. You can find information about your rights and how to exercise them in the section below this privacy policy.

  • Necessity of providing personal data

    Using our appointment booking form is necessary if you wish to book an appointment with us online. You must provide certain mandatory information for online booking. If you do not complete all mandatory information, your appointment booking cannot be accepted or processed.

Disclosure of information to third parties

The processing of personal data is carried out in accordance with the principle of lawfulness (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB).

The disclosure of information to third parties depends on the scope of the activities or services described below on our website or our business model.

As a general rule, we retain your information only as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection agencies, public bodies and authorities, and private individuals who have a legal right to it based on legal provisions, court decisions, or official orders, as well as the transfer to authorities for the purpose of initiating legal proceedings or for law enforcement purposes if our legally protected rights are infringed.

Statistical analysis of visits to this website - web tracker

When you access this website or individual files on this website, we collect, process, and store the following data: IP address, the website from which the file was accessed, the name of the file, the date and time of access, the amount of data transferred, and a message indicating whether the access was successful (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes.

Any personal data processed is carried out in accordance with the principle of lawfulness (Art. 6 para. 1 GDPR) and the principle of good faith (Art. 6 para. 2 GDPR and Art. 2 Swiss Civil Code). We also use the following web trackers to analyze visits to this website:

  • Facebook Connect

    We use the Facebook Connect service on our website, provided by Meta Platforms Ireland Ltd., Merrion Road, D04 X2K5 Dublin 4, Ireland, email: impressum-support@support.facebook.com, Website: http://www.facebook.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF) https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the data transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    Facebook Connect allows users to use their Facebook profile for simplified login to other web services.

    You can find the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://www.facebook.com/privacy/policy/.

    The provider also offers an opt-out option at https://www.facebook.com/privacy/policy/

  • Google

    We use the Google service on our website, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, email: support-deutschland@google.com, Website: https://www.google.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF) https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the data transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    We use Google to load additional Google services on our website. This service is used to provide further Google services, such as the necessary data processing for delivering streams, fonts, and relevant Google search results. It is technically required to exchange information about website visitors that Google already holds between Google services and to provide website visitors with personalized content tailored to their Google account.

    For processing purposes, the service or we collect the following data: background data stored in the Google user account or other Google services about the website visitor, background data for providing Google services such as streaming data or advertising data, data about the website user's use of Google search, information about the device used, the IP address and the user's browser, and other data from Google services for providing Google services related to our website.

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the necessary data. As part of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transmit and process information from other Google services to provide background services for displaying and processing the services provided by Google. This may also involve data transfer to the Google services Google APIs, DoubleClick, Google Cloud, Google Ads, and Google Fonts, in accordance with the Google Privacy Policy. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de

  • Google Ads

    We use the Google Ads service on our website, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Email: support-deutschland@google.com, Website: https://www.google.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF) https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the data transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    Google Ads is an advertising system that allows us to place advertisements on external websites to inform our customers about our services. Based on parameters we have set, Google Ads displays ads on external websites that are individually tailored to our target audience and lead to our website. If a visitor clicks on a Google Ads ad, they are taken to our website. To measure the success and revenue of Google Ads campaigns, Google Ads tracks the effectiveness of the advertising campaign each time our website is accessed. Our website processes the data provided by Google Ads to analyze and improve our advertising efforts and to calculate any applicable revenue. With your consent, your data may also be used for remarketing purposes.

    For processing purposes, the service or we collect the following data: data on the advertising interests of website visitors, interactions of website visitors with advertising in relation to our website, data about the access of our website by website visitors who previously clicked on Google Ads advertising and arrived at our website, data on the device used, the IP address and the browser of the user and further data from Google services for the provision and refinement of Google advertising in relation to our website.

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the necessary data. As part of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using Google Ads on our website, Google may transmit and process information from other Google services to provide background services for improving and personalizing Google advertising. This may also involve data processing by other Google services such as Google APIs, Google Cloud, Google Ads, Google Analytics, Google Tag Manager, Google Marketing Platform, and Google Fonts, in accordance with Google's privacy policy and under Google's own data protection responsibility. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list . Further information on the responsible handling of business data can be found at https://business.safety.google/privacy/.

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de

  • Google Analytics

    • Scope of processing personal data

      On our website, we use the web tracking service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, email: support-deutschland@google.com, website: https://www.google.com/ (hereinafter: Google Analytics). Google Analytics uses cookies as part of its web tracking service. These cookies are stored on your computer and enable an analysis of your use of our website and your browsing behavior (so-called tracking). We conduct this analysis based on the Google Analytics tracking service to continuously optimize our website and make it more accessible. When you use our website, data, including your IP address and user activity, is transmitted to servers of Google Ireland Limited. We conduct this analysis based on Google's tracking service to continuously optimize our website and make it more accessible. We also require web tracking for security reasons. Web tracking allows us to monitor whether third parties are attacking our website. The information from the web tracker allows us to take effective countermeasures and protect the personal data we process from these cyberattacks. By activating IP anonymization within the Google Analytics tracking code of this website, your IP address is anonymized by Google Analytics before transmission. This website uses a Google Analytics tracking code that has been extended with the operator gat._anonymizeIp(); to enable only the anonymized collection of IP addresses (so-called IP masking).

    • Legal basis for the processing of personal data

      The legal basis for data processing is, according to Art. 13 para. 1 DSG or Art. 6 para. 1 lit. a GDPR, your consent in our information banner regarding the use of cookies and web tracking (consent through a clear affirmative action or behavior).

    • Purpose of data processing

      On our behalf, Google will use this information to evaluate your visit to this website, compile reports on website activity, and provide us with other services related to website and internet usage. We also require web tracking for security reasons. Web tracking allows us to monitor whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data we process from these cyberattacks.

    • Storage duration

      Google will store the data relevant for providing web tracking for as long as necessary to fulfill the booked web service. Data collection and storage are anonymized. If any personal data should nevertheless be involved, it will be deleted immediately, unless it is subject to legal retention requirements. In any case, deletion will occur after the retention period has expired.

    • Options for objection and deletion

      You can prevent the collection and transmission of personal data to Google (especially your IP address) and the processing of this data by Google by disabling the execution of script code in your browser or by activating your browser's "Do Not Track" setting. Furthermore, you can prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link:http://tools.google.com/dlpage/gaoptout?hl=de. Google's security and privacy principles can be found at https://policies.google.com/privacy.

  • Google Maps

    We use the Google Maps service on our website, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Email: support-deutschland@google.com, Website: https://www.google.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF) https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the data transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    On our behalf, Google will use the information obtained via Google Maps to display the map to you. Google Maps allows you to find us faster and more accurately than a simple, non-interactive directions map. The corresponding data will also be used to identify website visitors who view our Google Maps map, potentially using their Google advertising ID, and to link this information to physical visits and clicks on other contact information listed with Google. This allows Google to estimate expected visitor traffic.

    For processing purposes, the service or we collect the following data: data required for visualizing and displaying location data in the form of a map, such as IP address, information from Google background services like Google APIs, search terms, IP address, coordinates, starting point and destination when using the route planner, location data, Google advertising ID, Android advertising ID.

    We have entered into a joint processing agreement with Google regarding Google Maps. You can find the details at https://privacy.google.com/intl/de/businesses/mapscontrollerterms/. When the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the necessary data. As part of this data processing agreement, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transmit and process information from other Google services to provide background services for displaying and processing the services provided by Google. This may also involve data processing by the Google services Google APIs, Google Cloud, and Google Fonts, in accordance with Google's privacy policy and under Google's data protection responsibility. You can find the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de

  • Google Tag Manager

    • What personal data is collected and to what extent is it processed?

      On our website, we use the Google Tag Manager service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, email: support-deutschland@google.com, website: https://www.google.com/ (hereinafter: Google Tag Manager). Google Tag Manager offers a technical platform for executing and centrally controlling other web services and web tracking programs using so-called "tags." In this context, Google Tag Manager stores cookies on your computer and, if web tracking tools are executed via Google Tag Manager, analyzes your browsing behavior (so-called "tracking"). The data sent by individual tags integrated into Google Tag Manager is aggregated, stored, and processed by Google Tag Manager under a unified user interface. All integrated "tags" are listed separately in this privacy policy. You can find more detailed information on the data protection practices of the tools integrated into Google Tag Manager in the respective section of this privacy policy. When you use our website with Google Tag Manager enabled, data, including your IP address and user activity, is transmitted to servers of Google Ireland Limited. The regulations in the respective section of this privacy policy apply to the web services integrated via Google Tag Manager. The tracking tools used in Google Tag Manager ensure that the IP address is anonymized by Google Tag Manager before transmission through IP anonymization of the source code. This allows Google Tag Manager to only collect anonymized IP addresses (so-called IP masking).

    • Legal basis for the processing of personal data

      The legal basis for data processing is, according to Art. 13 para. 1 DSG or Art. 6 para. 1 lit. a GDPR, your consent in our information banner regarding the use of cookies and web tracking (consent through a clear affirmative action or behavior).

    • Purpose of data processing

      On our behalf, Google will use the information obtained via Google Tag Manager to evaluate your visit to this website, compile reports on website activity, and provide us with other services related to website and internet usage.

    • Storage duration

      Google will store the data relevant to the functioning of Google Tag Manager for as long as necessary to fulfill the booked web service. Data collection and storage are anonymized. If any personal data should nevertheless be involved, it will be deleted immediately, unless it is subject to legal retention requirements. In any case, deletion will occur after the retention period has expired.

    • Right to object and to have data deleted

      You can prevent the collection and transmission of personal data to Google (especially your IP address) and the processing of this data by Google by disabling the execution of script code in your browser, installing a script blocker in your browser, or activating your browser's "Do Not Track" setting. Furthermore, you can prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de . Google's security and privacy principles can be found at https://policies.google.com/privacy.

  • Gstatic

    We use the Gstatic service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, email: on our website support-deutschland@google.com, Website: https://www.google.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF) https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the data transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and preload necessary catalog files. The service specifically loads background data for Google Fonts and Google Maps.

    As part of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de

  • MailChimp

    We use the MailChimp service on our website, provided by The Rocket Science Group LLC d/b/a Mailchimp, 675 Ponce de Leon Ave NE, 30308 Atlanta, United States, Email: rosalind_kennedy@intuit.com, Website: https://mailchimp.com/. Your personal data will be transferred to so-called unsafe third countries, which do not guarantee adequate data protection through their legislation. Your data will only be shared if appropriate data protection is guaranteed. This can be guaranteed, in particular, by:

    • international treaties
    • Data protection clauses in a contract between the controller or processor and its contractual partner, which were previously communicated to the FDPIC
    • specific guarantees that the competent federal body has developed and communicated to the FDPIC in advance
    • Standard data protection clauses that the FDPIC has previously approved, issued or acknowledged or
    • Binding company-internal data protection regulations that have been previously approved by the FDPIC or by a data protection authority of a state that guarantees adequate protection

    If such guarantees are not in place, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or execution of a contract, or if the disclosure is necessary for the enforcement of claims before courts and authorities or for the protection of public interests. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    We use this service to display the newsletter we use and a registration option on our website.

    You can find the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://mailchimp.com/legal/.

    The provider also offers an opt-out option at https://mailchimp.com/legal/

  • WonderPush

    We use the WonderPush service on our website, provided by WonderPush, 19 avenue d'Italie, 75013 Paris, France, email: privacy@wonderpush.com, Website: https://www.wonderpush.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. The transmission and processing of personal data takes place exclusively on servers within the European Union.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    We use WonderPush on our website to send web push notifications to visitors. This allows us to segment user groups and send them targeted information, updates, or reminders, even if they are not currently viewing our site. We also analyze how frequently these notifications are delivered and clicked to better understand their effectiveness.

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://www.wonderpush.com/policies/privacy/.

  • YouTube

    We use the YouTube service on our website, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Email: support-deutschland@google.com, Website: https://www.google.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF) https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the data transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    We embed videos from the YouTube platform on our website. This allows us to display videos directly on our site. In this way, visitors can view information about our services without having to visit the YouTube platform.

    For processing purposes, the service or we collect the following data: data on displaying the stream, data on clicked videos, created playlists, ratings and comments, information on the device used, the user's IP address and browser, and further data from Google services for providing the video in accordance with the Google Privacy Policy

    If YouTube is activated on our website and a video is played, our website establishes a connection to the servers of Google Ireland Limited and transmits the data necessary to display the stream or video. As part of data processing on our behalf, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. Personal data is also transferred to the USA. Regarding the transfer of personal data to the USA, there is an adequacy decision by the EU Commission under the EU-US Data Privacy Framework pursuant to Article 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en). The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the transfer. When YouTube videos are displayed on our website, YouTube may transmit and process information from other Google services to provide background services for the video, such as streaming data. This may also involve data transfer to the Google services Google Fonts, Google APIs, Google Video, and DoubleClick. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de

Integration of external web services and processing of data outside the EU

Our website uses active content from external providers, so-called web services. By accessing our website, these external providers may receive personal information about your visit. This may involve the processing of data outside of Switzerland and the EU. You can prevent this by installing a suitable browser plugin or disabling the execution of scripts in your browser. However, this may result in limited functionality on websites you visit.

We use the following external web services:

  • Google Cloud APIs

    We use the Google Cloud APIs service on our website, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Email: support-deutschland@google.com, Website: https://www.google.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF) https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the data transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    We use Google APIs to load additional Google services on our website. Google APIs are a collection of interfaces for communication between the various Google services used on your website. This service is used in particular for displaying Google Fonts and providing the Google Maps map.

    For processing purposes, the service or we collect the following data: IP address

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the necessary data. As part of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transmit and process information from other Google services to provide background services for displaying and processing the services provided by Google. This may also involve data transfer to the Google services Google Cloud, Google Maps, Google Ads, and Google Fonts, in accordance with Google's privacy policy, under Google's data protection responsibility. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de

  • Google Fonts

    We use the Google Fonts service on our website, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Email: support-deutschland@google.com, Website: https://www.google.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF) https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the data transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    We use the Google Fonts service to integrate attractive fonts into our website, thus providing you with a visually improved version. This service may also be used on our website if other Google services are loaded that require Google Fonts to function. This is the case, for example, if our website uses Google services that absolutely require Google Fonts to operate.

    For processing purposes, the service or we collect the following data: data on fonts, IP address of the website visitor, statistics on the use of fonts and other data from Google services relating to our website.

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the necessary data. As part of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transmit and process information from other Google services to provide background services for displaying and processing the services provided by Google. This may also involve data transfer to the Google services Google APIs, Google Cloud, and Google Ads in accordance with the Google Privacy Policy. You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de

  • Google reCaptcha

    We use the Google reCaptcha service on our website, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Email: support-deutschland@google.com, Website: https://www.google.com/. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF) https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the data transfer.

    The legal basis for the transfer of personal data is your consent pursuant to Art. 6 para. 6 DSG or Art. 31 para. 2 DSG and pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you gave on our website.

    If Google reCAPTCHA is activated on our website, the data collected by Google reCAPTCHA is transferred to servers of Google Ireland Limited. As part of order processing, personal data may also be transferred to the servers of its parent company, Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. Based on specific characteristics and an analysis of website behavior, the service recognizes whether the entries are automated input by a program (a so-called bot) or by a human. The service has three different levels. Either the service automatically recognizes that the input is not automated by a bot, or it prompts the user to select a CAPTCHA checkbox. A third option is to display small image or speech/text tasks that the website visitor must solve. Google reCAPTCHA is a CAPTCHA service used on our website for security reasons to prevent bots (robot programs) from interacting with our website. Google reCAPTCHA verifies on our behalf that only humans, and not bots, can use our website. This allows us to protect the special functions of our website (e.g., contact forms or other input options such as the login area) from fraudulent access.

    For processing purposes, the service or we collect the following data: user behavior (e.g. mouse gestures or input behavior), IP address, browser data, computer information.

    If you wish to use the input options on our website that are protected by Google reCAPTCHA, you must allow the use of Google reCAPTCHA and, if necessary, solve the corresponding CAPTCHAs. If you do not complete the CAPTCHA or do not allow the use of Google reCAPTCHA, you will not be able to use the form protected by the CAPTCHA. Alternatively, you can always use our other contact options (e.g., mail or email). You can view the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    You can withdraw your consent at any time. Further information on how to withdraw your consent can be found either in the consent form itself or at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://cloud.google.com/terms/service-terms.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de

  • Legally ok

    We use the Legally ok service on our website, provided by Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, email: hello@legally-ok.com , website: https://www.legally-ok.com/ . Data processing takes place exclusively in Switzerland in accordance with applicable Swiss data protection legislation. Processing also occurs in a third country outside the EU. For this third country, the European Commission has issued an adequacy decision. You can find a current list of all adequacy decisions on the European Commission's website (link: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_de )

    The legal basis for the transfer and processing is Article 31 Paragraph 1 of the German Federal Data Protection Act (BDSG) and Article 6 Paragraph 1 Letter c of the GDPR. The use of this service helps us to comply with our legal obligations.

    This service loads content from our legal texts on our website. The integration on our site ensures that the most up-to-date legal texts are loaded. This integration may also load other technical modules related to the legal texts or legally required elements.

    You can find information about your rights regarding data processing at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://www.legally-ok.com/datenschutz/.

  • PayPal

    We use the PayPal service provided by PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg on our website. According to Swiss authorities, the data processing takes place in safe third countries. The list of countries Switzerland considers safe, as well as further information, can be found at the following link: https://www.edoeb.admin.ch/de/bekanntgabe-von-personendaten-ins-ausland. The transmission and processing of personal data takes place exclusively on servers within the European Union.

    The legal basis for the transfer of personal data is, in accordance with Art. 31 para. 2 lit. a DSG and Art. 6 para. 1 lit. b GDPR, the contract already concluded or yet to be concluded between you and us.

    We integrate this service to display the PayPal button on every page of our online shop, so you know which payment method you can use to shop with us.

    Due to the contract between you and PayPal, data may be transferred to companies affiliated with PayPal if you make a payment via PayPal. These companies may also be located in the USA, which means that it cannot be ruled out that US authorities may gain access to your data.

    You can find information about your rights regarding data processing at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE.

  • WordPress

    We use the WordPress service from Automattic Inc., 60 29th Street #343, CA 94110 San Francisco, United States, Email: on our website help@wordpress.com, Website: https://automattic.com/. Your personal data will be transferred to so-called unsafe third countries, which do not guarantee adequate data protection through their legislation. Your data will only be shared if appropriate data protection is guaranteed. This can be guaranteed, in particular, by:

    • international treaties
    • Data protection clauses in a contract between the controller or processor and its contractual partner, which were previously communicated to the FDPIC
    • specific guarantees that the competent federal body has developed and communicated to the FDPIC in advance
    • Standard data protection clauses that the FDPIC has previously approved, issued or acknowledged or
    • Binding company-internal data protection regulations that have been previously approved by the FDPIC or by a data protection authority of a state that guarantees adequate protection

    If such guarantees are not in place, your data may only be disclosed if you have given your consent, if the disclosure is directly related to the conclusion or execution of a contract, or if the disclosure is necessary for the enforcement of claims before courts and authorities or for the protection of public interests. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision by the EU Commission concerning the EU-US Data Privacy Framework within the meaning of Article 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The service provider is certified under the DPF, so the usual level of protection under the GDPR applies to the transfer.

    The legal basis for the transfer of personal data is, pursuant to Art. 6 para. 1 lit. f GDPR, our legitimate interest in processing the data. Our legitimate interest lies in achieving the purpose described below.

    WordPress is the underlying technical system that powers our website. We need it to display our website and allow you to edit its content.

    You can find the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list .

    With regard to the processing of your data, you have the right to object as set out in Article 21 of the GDPR. Further information can be found at the end of this privacy policy.

    Further information on how the transferred data is handled can be found in the provider's privacy policy at https://automattic.com/privacy/.

Information on the use of cookies

Scope of processing personal data

On various pages, we integrate and use cookies to enable certain functions of our website and to integrate external web services. These so-called "cookies" are small text files that your browser can store on your device. These text files contain a unique string of characters that identifies your browser when you return to our website. The process of storing a cookie file is also known as "setting a cookie." Cookies can be set by the website itself as well as by external web services.

Legal basis for the processing of personal data

Relevant are Art. 6 et seq. DSG (principles) as well as Art. 6 para. 1 lit. f GDPR (legitimate interest) or Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR (consent).

The applicable legal basis can be found in the cookie table listed later in this section.

Generally speaking, for cookies collected based on a legitimate interest, our legitimate interest lies in ensuring the functionality of our website and the services integrated into it (technically necessary cookies). Additionally, these cookies may improve user-friendliness and enable more personalized communication. In this case, we have balanced your interests against our own.

With the help of cookie technology, we can only identify, analyze and track individual website visitors if the website visitor has consented to the use of the cookie in accordance with Art. 6 para. 6 DSG or Art. 6 para. 1 lit. a GDPR.

Purpose of data processing

Cookies are set by our website and/or external web services to ensure the full functionality of our website, improve user-friendliness, or to pursue the purpose specified with your consent. Cookie technology also allows us to recognize individual visitors using pseudonyms, such as unique or randomly generated IDs, enabling us to offer more personalized services. Details are listed in the table below.

Storage duration

The cookies listed below will be stored in your browser until they are deleted or, in the case of a session cookie, until the session expires. Details are shown in the table below:

Cookie name server Provider Purpose Legal basis Storage duration type
LAST_RESULT_ENTRY_KEY www.youtube.com YouTube Saves user settings when accessing a YouTube video embedded on other websites. consent meeting comfort
TESTCOOKIESENABLED www.youtube.com YouTube The cookie is used to track user interaction with embedded content. consent approximately 100 seconds Analytics
VISITOR_INFO1_LIVE .youtube.com YouTube The cookie is used to estimate how well the videos on the website will be received by website visitors. consent approximately 6 months Analytics
VISITOR_PRIVACY_METADATA .youtube.com YouTube The cookie collects various pieces of information about the user based on the user's privacy settings. consent approximately 6 months Analytics
YSC .youtube.com YouTube This cookie assigns an ID to the website visitor. This ID is used to generate statistics about the website visitor's videos. consent meeting Analytics
_GRECAPTCHA www.google.com Google reCaptcha The Google reCAPTCHA cookie is used to verify whether the user is a real person or a bot. For this purpose, Google reCAPTCHA analyzes extensive user data to make the most accurate assessment possible. Legitimate interest approximately 6 months configuration
__Secure-ROLLOUT_TOKEN youtube.com YouTube The cookie registers a unique ID to generate statistics about which YouTube videos the user has watched. consent approximately 6 months Analytics
Secure-YEC .youtube.com YouTube This cookie stores user preferences when accessing a YouTube video embedded on other websites. The cookie is also used to detect and resolve problems with the service and to identify spam, fraud, and abuse. Google services also use the cookie for analytics. consent meeting Analytics
__Secure-YNID .youtube.com YouTube Using the __Secure-YNID, YouTube checks whether the user's request comes via a secure channel and also monitors whether the user is spamming the YouTube server. Legitimate interest approximately 6 months Security
_ga thetahealingswiss.ch Google Analytics This cookie assigns an ID to a user so that the web tracker can group the user's actions under this ID. consent approximately 24 months Analytics
_ga_ thetahealingswiss.ch Google Analytics This cookie, in connection with Google Analytics or Google Tag Manager, stores a unique ID for a website visitor and tracks how the visitor uses the website. consent approximately 24 months Analytics
_gcl_au thetahealingswiss.ch Google Tag Manager This cookie is used by Google AdSense to increase the efficiency of advertising. consent approximately 3 months marketing
cookies.js www.thetahealingswiss.ch, thetahealingswiss.ch Website operator Cookie that stores the user's decision regarding the cookie banner. Fulfillment of legal obligations approximately 40 seconds Cookie banner
legally_cbconsent www.thetahealingswiss.ch, thetahealingswiss.ch Website operator This cookie stores whether the cookie banner or cookie notice was displayed correctly and how you decided regarding the use of cookies on our website. Fulfillment of legal obligations meeting Cookie banner
sbjs_current .thetahealingswiss.ch Website operator This cookie is set as part of the WooCommerce plugin. It serves to identify the previously visited website and to store information about user actions. consent meeting Analytics
sbjs_current_add .thetahealingswiss.ch Website operator This cookie is set as part of the WooCommerce plugin. It serves to identify the previously visited website and to store information about user actions. consent meeting Analytics
sbjs_first .thetahealingswiss.ch Website operator This cookie is set as part of the WooCommerce plugin. It serves to identify the previously visited website and to store information about user actions. consent meeting Analytics
sbjs_first_add .thetahealingswiss.ch Website operator This cookie is set as part of the WooCommerce plugin. It serves to identify the previously visited website and to store information about user actions. consent meeting Analytics
sbjs_migrations .thetahealingswiss.ch Website operator This cookie is set as part of the WooCommerce plugin. It serves to identify the previously visited website and to store information about user actions. consent meeting Analytics
sbjs_session .thetahealingswiss.ch Website operator This cookie is set as part of the WooCommerce plugin. It serves to identify the previously visited website and to store information about user actions. consent approximately 31 minutes Analytics
sbjs_udata .thetahealingswiss.ch Website operator This cookie is set as part of the WooCommerce plugin. It serves to identify the previously visited website and to store information about user actions. consent meeting Analytics
test_cookie .doubleclick.net Website operator This cookie is set to determine whether the website visitor's browser supports cookies for the Doubleclick service. Fulfillment of legal obligations approximately 15 minutes Cookie banner
tk_ai www.thetahealingswiss.ch, thetahealingswiss.ch Website operator This cookie is set in connection with the Jetpack plugin. It stores a randomly generated ID. The cookie is used to collect information about the use of WordPress and Jetpack services for WordPress's own first-party analytics tool. This information about user activity is used to improve the user experience. consent approximately 12 months Analytics
tk_lr www.thetahealingswiss.ch, thetahealingswiss.ch Website operator This cookie is set in connection with the Jetpack plugin for the use of WooCommerce and analyzes the referral behavior for Jetpack. consent approximately 12 months Analytics
tk_or www.thetahealingswiss.ch, thetahealingswiss.ch Website operator This cookie is set in connection with the Jetpack plugin for the use of WooCommerce and analyzes the referral behavior for Jetpack. consent approximately 5 years Analytics
tk_r3d www.thetahealingswiss.ch, thetahealingswiss.ch Website operator The cookie is used in connection with Jetpack for internal statistics about user activity on the website and to improve the user experience. consent approximately 3 days marketing
tk_rl www.thetahealingswiss.ch, thetahealingswiss.ch Website operator This cookie is set by the Jetpack plugin for the use of WooCommerce and analyzes referral behavior for Jetpack. consent approximately 30 seconds Analytics
tk_ro www.thetahealingswiss.ch, thetahealingswiss.ch Website operator This cookie is set in connection with the Jetpack plugin for the use of WooCommerce and analyzes the referral behavior for Jetpack. consent approximately 30 seconds Analytics
tk_tc .ch Jetpack / Wordpress Stats (Aut O'mattic A8c Ireland Limited, 25 Herbert Pl, D02 AY86 Dublin, Ireland) This cookie stores, processes, and transmits data about website visitors' use of our services to Jetpack - the WordPress security and statistics plugin. consent meeting Analytics
tk_tc thetahealingswiss.ch,www.thetahealingswiss.ch Website operator This cookie stores, processes, and transmits data about website visitors' use of our services to Jetpack - the WordPress security and statistics plugin. consent meeting Analytics

Right to object, revocation of consent and deletion

You can configure your browser to generally prevent the setting of cookies. You can then decide whether to accept cookies on a case-by-case basis or accept cookies by default. Cookies can be used for various purposes, such as recognizing that your device has already connected to our website (persistent cookies) or saving recently viewed offers (session cookies). If you have expressly given us permission to process your personal data, you can revoke this consent at any time. Please note that the lawfulness of the processing carried out on the basis of the consent prior to its revocation remains unaffected.

Data security and privacy, communication via email

Your personal data is protected by technical and organizational measures during collection, storage, and processing to ensure it is inaccessible to third parties. However, we cannot guarantee complete data security during transmission to our IT systems via unencrypted email. Therefore, for highly confidential information, we recommend encrypted communication or sending it by post.

Duration of data storage and rights of the data subject

Storage duration

We only store personal data to the extent and for as long as this is necessary to fulfill the purposes for which the personal data was collected, if we have a legitimate overriding interest in storing it, or if we are legally obligated to do so.

Right to information

You have the right to request confirmation as to whether we process personal data concerning you. If this is the case, you have the right to access the information specified in Sections 25 et seq. of the German Federal Data Protection Act (BDSG) or Article 15(1) of the GDPR, provided that the data controller cannot refuse, restrict, or postpone providing this information (see Articles 26 et seq. BDSG or Article 15(4) GDPR). We will gladly provide you with a copy of the data.

Claim for rectification

Pursuant to Article 32 Paragraph 1 of the German Federal Data Protection Act (BDSG) or Article 16 of the General Data Protection Regulation (GDPR), you have the right to request that inaccurate personal data (such as address, name, etc.) be corrected, provided that no legal obligation prevents this. You can also request that the data we have stored about you be completed at any time. Any such changes will be made immediately.

Right to erasure

According to Article 17 Paragraph 1 of the GDPR, you have the right to have the personal data we have collected about you deleted if

  • the data is either no longer needed;
  • Due to the revocation of your consent, the legal basis for processing has ceased to exist without replacement;
  • no longer exist as legitimate reasons for processing;
  • Your data is being processed unlawfully;
  • a legal obligation requires this.

The right does not exist according to Art. 17 para. 3 GDPR if

  • the processing is necessary for exercising the right to freedom of expression and information;
  • Your data has been collected on the basis of a legal obligation;
  • the processing is necessary for reasons of public interest;
  • the data are required for the establishment, exercise or defense of legal claims.

Right to restrict processing

According to Article 18 Paragraph 1 GDPR, you have the right in certain cases to request the restriction of the processing of your personal data.

This is the case when

  • the accuracy of your personal data is disputed;
  • the processing is unlawful and you do not consent to its deletion;
  • the data are no longer needed for the processing purpose, but the collected data serve the establishment, exercise or defense of legal claims;
  • An objection has been lodged against the processing pursuant to Art. 21 para. 1 GDPR and it is still unclear which interests prevail.

Right of withdrawal

If you have given us your explicit consent to the processing of your personal data (Art. 6 para. 6 DSG and Art. 31 para. 1 DSG; Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out based on the consent before its withdrawal. Data that we are legally obligated to retain will be deleted after the retention period expires.

Right to object

In accordance with Article 21 of the GDPR, you have the right to object at any time to the processing of your personal data that has been collected on the basis of Article 6(1)(f) of the GDPR (within the scope of a legitimate interest). If you have given us your explicit consent to the processing of your personal data (Article 6(6) and Article 31(1) of the GDPR), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent before its withdrawal. You only have this right if there are special circumstances that justify the storage and processing of your data. Data that we are legally obligated to retain will be deleted after the retention period expires.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

W-Cooperations GmbH,
Neudorfstrasse 8,
9451 Kriessern,
Switzerland,
Email: info@w-cooperations.ch
, Tel.: +41 71 511 43 70

Right to data portability

According to Article 20 of the GDPR, you have the right to receive the personal data concerning you. We will provide the data in a structured, commonly used, and machine-readable format. The data can be sent either to you or to a controller designated by you.

We will provide you with the following data upon request:

  • Data collected on the basis of consent (Art. 31 para. 1 DSG and Art. 6 para. 1 letter a GDPR);
  • Data that we have received from you in connection with existing contracts (Art. 31 para. 2 letter a DSG as well as Art. 6 para. 1 letter b GDPR and Art. 9 para. 2 letter a GDPR);
  • Data that has been processed as part of an automated procedure.

We will transfer your personal data directly to a controller of your choice, provided this is technically feasible. Please note that, pursuant to Article 26(1)(b) of the GDPR and Article 20(4), we may not transfer data that infringes upon the legitimate interests of third parties, or may only transfer such data to a limited extent.

Notifications to the FDPIC and the possibility of legal action

According to Article 49 of the Data Protection Act (DSG), data subjects may lodge a complaint with the supervisory authority if there are sufficient indications that data processing may violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Further information can be found in the contact form of the FDPIC: https://www.edoeb.admin.ch/de/kontakt

If you suspect that your data is being processed unlawfully on our website, you can seek legal clarification of the issue pursuant to Art. 32 of the Data Protection Act (DSG). Generally, this involves filing a lawsuit under Art. 28 et seq. of the Swiss Civil Code (ZGB). If your data is being processed by federal authorities, the procedure is governed by Art. 41 of the DSG. In this case, you can also contact the Federal Data Protection and Information Commissioner (FDPIC) (see the contact form above).

Right to lodge a complaint with the supervisory authority pursuant to Article 77(1) GDPR

If you suspect that your data is being processed unlawfully on our website, you can, of course, seek legal clarification of the issue at any time. Furthermore, you have every other legal recourse available to you. Regardless of this, pursuant to Article 77(1) of the GDPR, you have the right to lodge a complaint with a supervisory authority. This right to lodge a complaint under Article 77 of the GDPR applies in the EU member state of your residence, your place of work, and/or the place of the alleged infringement. This means you can choose the supervisory authority to which you submit your complaint from among those locations. The supervisory authority with which the complaint is lodged will then inform you of the progress and outcome of your complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.

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